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You have a cooling off period of 14 days to return the product without giving any reason, starting on the day of receipt of the product. You have 14 days from the time of the return notification to return the product. The product can only be returned unused and, if possible, in its original packaging. To return the order, the return costs are for your own account.

We will credit the amount within 14 days. You can also use the model form.

Playmansion.nl will reimburse the full purchase price, including any shipping costs that you have paid with the purchase. This will happen no later than 14 days following the day on which you report the cancellation. We will refund the payment free of charge to the same payment method with which you have paid.

When using the withdrawal obligation, the following conditions apply:

1. Article and packaging are in original condition
2. Article and packaging are undamaged and untreated
3. Article and packaging are unused and unworn


The following items, if the packaging is no longer sealed, can not be returned in connection with hygiene (this is also legally determined):
- Lingerie, such as briefs, strings, open-crotch clothing, catsuits
- Tights and stockings
- Drugstore items (sprays, gels, pills etc.)
- Sex toys (products intended for genital and / or anal contact)
- Nipples, clamps, decorations
- Condoms
- Swimwear
- Nipple decoration
- Wigs

Login Return

Please register your return via info@playmansion.nl. Report the items you are about to return, the order number and your contact details. If desired, you can use the model form for this. Send the article together with the delivery note ** within 14 days of receipt to:

RG Retail Group
PO Box 9546

* Always wait for our confirmation, the return address may differ from the address mentioned above.
** No more packing slip? Send a note with at least the order number.

Pay attention:

Before returning anything, please read the above conditions and exceptions carefully. Return shipments that fall under the exceptions can not be reimbursed. We also charge shipping costs when you want these items back.